Special Occasions Video Gifts & Messages: VidDay
Special Occasions Video Gifts & Messages: VidDay

Frequently Asked Questions

Need some help with your video, or have a burning question? We’re here to help!

Starting a VidDay

What's VidDay?

VidDay is a collaborative video maker for anyone who wants to give a unique gift. With VidDay, you can collect video messages and photos from friends to compile a beautiful video.

The best part is that VidDay makes the video for you!

How do I invite people?

You can invite as many people as you'd like to participate in the video — the more, the more fun!

All you need to do to invite others to contribute their videos and photos is to share the Event Page link.

There is no app to download. Instead, you share a link to the Event Page via email, text message, Messenger, WhatsApp, or whichever way works best for you.

Is my video gift private?

Yes, only the video creator can see the video when logged in to their VidDay account. In your VidDay account, you’ll have full control of the privacy of the video you created.

To change the privacy setting, look for the privacy toggle below the video. This toggle controls whether the video is Private or Public.

Note: The cover photo and invite message are public-facing. It’s used to ask contributors to submit their videos and pictures.

Can I download my video?

Yes, you can download the final video and keep it as a keepsake.

When logged into your VidDay account, you'll see the download button underneath the final video on the right.

Note: Smartphones and tablets cannot download large files from internet browsers. The download button won't appear on smartphones or tablets, only on desktop computers and laptops.

Can I add text or music to my video?

Yes, we have a selection of background music for you to choose from.

You can create custom messages throughout your video. Once on your Event Page, click on the plus sign, then the "T" icon. Here you can write your custom messages.

How much is a video?

You can start a video at any time, free! You can create an event and send out invitations to collect videos and photos.

You’ll only have to pay when you’re ready to finish your video.

Here’s a quick price breakdown:

0–3 minutes → $5
3–10 minutes → $12
10–20 minutes → $24

There is an extra $12 charge for every 10 minutes over 20 minutes.

Click here for more on our pricing.

What will the final video look like?

The final video's result will vary, depending on the video theme selected, the background, music chosen, and the media submitted.

Click here to preview VidDay themes on our website or check out our YouTube Channel for example videos.

Do contributors need an account?

No, only the person who started the video needs an account. Everyone else doesn’t need to create an account.

Do I need to download an app?

No app is needed! You can do everything through your internet browser.

VidDay is a web app — take a look here to learn more about a web app's convenience.

Do I need editing skills?

There are no editing skills required! We have the option if you want to edit your videos and photos for those who would like to.

We also offer a quality check service for $9.

Can I use this anywhere in the world?

Yes, you can use VidDay anywhere in the world with an internet connection. VidDay has been used by people in over 185 countries and counting!

Can I get support while making a video?

Yes! We offer friendly and helpful customer service; we are here to make you smile with anything that is needed. Please email us anytime or use our live chat to speak with a live customer service representative.

Business Inquiries

What’s VidDays mission?

Our mission is to make a billion people smile.

Yup, that’s a lot of smiles, but we’re well on our way! Making people happy is at the core of our company.

How do you give back?

Giving back is baked into our business ideology. We want to be a positive force for people, communities, and the planet.

We’ve been giving back since the beginning of our company. Currently, VidDay is supporting global reforestation efforts by donating a portion of net proceeds to planting trees — with over 100,000 trees already planted.

Previously, VidDay donated a portion of every video sold to help build a school for children who are in critical need of an adequate learning environment. VidDay was able to impact the lives of the children in rural regions of Laos in a more significant way.

We contributed to building new classrooms, giving access to clean water and an electrical supply. School furniture including desks, textbooks, pencils, paper, etc. As well as sanitation facilities. Learn more about our partnership with S.K.L here.

What’s your current charitable initiative?

We've partnered with One Tree Planted, a 501C3 non-profit based in Vermont. Local partner organizations and community volunteers plant trees in areas where there has been deforestation.

So far, VidDay has planted over 100,000 trees in four regions, including the Amazon Rainforest, British Columbia, California, and Australia.

Are you looking for partners?

We’re always on the lookout for new and exciting opportunities. We love working with like-minded brands that share our core values. We love to explore new ideas and are flexible in our business approach.

Check out our Partners Page for more details.

Do you have a business inquiry?

Let’s collaborate! Get in touch.

Brand partnership & affiliates:
partners@vidday.com

PR inquiries:
press@vidday.com

Are you hiring?

We are always looking for new and talented individuals to join our ever-growing team. Check out our Careers Page to see our current opportunities.

Didn't find what you're looking for?

Check out our Help Center to find a range of articles written by our helpful Customer Support Specialists.

VIDDAY HELP CENTER

VidDay is proud to be an eco-friendly, and sustainable gift.

We’re a positive force in the world and we appreciate your support! Your positive feedback motivates us to keep working all day (and often all night) to improve our service.
Thank you! ❤️

Follow us and stay up-to-date on our quest to make the world a better place.

GROUP VIDEO GREETINGS MADE SIMPLE

©2015-2021 VidDay Media Inc. All Rights Reserved.