Question 1

What is VidDay?

Accepted Answer

VidDay is an online **group video gift maker** that lets people collect video messages and photos from multiple contributors and turn them into one collaborative surprise video.

A creator shares a private link, gathers submissions from any device, and arranges them into a finished video.

It’s commonly used for birthdays, weddings, graduations, retirements, employee recognition, memorials, and other milestone events.

Question 2

Is VidDay a legitimate company?

Accepted Answer

Yes. VidDay is an established group video gift platform trusted by families, schools, teams, and businesses worldwide.

Creators can preview before paying and securely download or share their finished video. Learn more on our [About Us](https://www.vidday.com/about/who-we-are) page.

Question 3

What products does VidDay offer?

Accepted Answer

VidDay offers several ways to create and share meaningful video experiences:

- **VidDay:** Group video gifts with self-serve editing and optional expert services
- **VidDay Greetings:** eCards and digital gifting
- **VideoGreet**: Video greetings for eCommerce
- **CineGreet:** Movie theatre video messages
- **Video Books:** Physical keepsakes preloaded with your video
- **Custom Song Gifts:** Personalized songs created for your occasion

Each product is designed for personal celebrations, professional recognition, and digital gifting experiences.

For more details, visit our [About Us](https://www.vidday.com/about/who-we-are) page.

Question 4

Is VidDay only for personal use?

Accepted Answer

No. VidDay is used for both personal and professional occasions.

Individuals create group video gifts for birthdays, anniversaries, weddings, memorials, and other milestone events. Organizations use VidDay for employee recognition, retirements, teacher appreciation, corporate events, and community celebrations.

Question 5

How do I start a VidDay group video gift?

Accepted Answer

To create a VidDay group video gift, start a new event, choose your occasion, and set a deadline.

VidDay provides a private submission link and optional invitation tools to invite contributors by email, text message, or social sharing. You can customize the invitation message to explain how to submit video messages and photos.

Contributors upload directly through the link from any device, with no account required.

You can build and preview your entire video before making any payment.

Question 6

How do I invite people to contribute?

Accepted Answer

You can invite contributors by sharing your private submission link through email, text message, WhatsApp, Messenger, or social media.

For larger groups, VidDay’s Smart Invite tool lets you send invitations by email and track who has viewed or responded.

There is no limit to the number of contributors you can invite.

Question 7

Do contributors need to create an account?

Accepted Answer

No. Contributors do not need to create an account.

They can upload video messages and photos directly through the private link from their phone, tablet, or computer.

Question 8

Can people upload from their phone?

Accepted Answer

Yes. Contributors can upload from any device, including smartphones, tablets, and desktop computers.

No app download is required.

Question 9

Can I create a group video gift at the last minute?

Accepted Answer

Yes. Many VidDay group video gifts are created in just a few hours.

Because contributors upload directly through a shared link, you can collect messages quickly and finalize your video when ready.

Question 10

What happens if someone submits a video after the deadline?

Accepted Answer

The deadline is the date you hope to receive all video messages and photos. It helps communicate timing to contributors.

Your event does not automatically close when the deadline passes. Submissions remain open until you choose to finalize your video.

Once rendering begins, new submissions cannot be added, but you can reopen the event later if needed.

Question 11

Do I need video editing experience to use VidDay?

Accepted Answer

No. VidDay is designed to make editing simple and intuitive.

You can drag and drop clips to change the order, adjust timing, add text slides, and select background music using guided tools. No prior video editing skills are required.

Question 12

Can I rearrange video clips and photos?

Accepted Answer

Yes. You can drag and drop video messages and photos into any order before finalizing your group video gift.

You can preview your changes as many times as you like before completing the video.

Question 13

Can I edit or remove someone’s submission?

Accepted Answer

Yes. As the creator, you can trim, edit, rearrange, or remove submissions before finalizing your video.

This gives you full control over how your group video gift is presented.

Question 14

Can I add music to my video?

Accepted Answer

Yes. You can choose from built-in background music options or upload your own song.

You can also control whether background music plays during specific clips, which is helpful if a contributor’s video already includes audio.

For step-by-step instructions, visit our [Help Center](https://help.vidday.com/how-to-add-background-music/) article on adding or managing music.

Question 15

Can I customize the look of my video?

Accepted Answer

Yes. You can choose from premade themes or create a custom theme to match your occasion.

You can also adjust text slides, personalize messages, and refine the overall style before finalizing your group video gift.

These options help you tailor your video for birthdays, weddings, retirements, memorials, and other meaningful celebrations.

Question 16

Can someone help edit my video for me?

Accepted Answer

Yes. If you prefer not to edit your video yourself, you can upgrade to White Glove Premium Service and have a dedicated specialist handle the editing and organization for you.

Question 17

Can I download my VidDay?

Accepted Answer

Yes. After finalizing your video, you can download a high-quality 1080p HD file and keep it permanently.

You can save the video to your device, share it privately, or order a physical keepsake such as a Video Book with your video preloaded.

Question 18

How do I share my group video gift?

Accepted Answer

You can share your finished video using a private viewing link.

VidDay provides a dedicated link for the recipient and an optional share link for friends and family. You control whether the share link is enabled through your privacy settings.

If you are with the recipient in person, you can use Presentation Mode to play the video directly from your account for a live surprise experience.

The recipient does not need to create an account to watch the video.

Question 19

Does the recipient need an account to watch the video?

Accepted Answer

No. The recipient can watch the video through the private link without creating an account.

They can also record a thank-you message.

Question 20

Can I schedule delivery for a specific date?

Accepted Answer

Yes. You can schedule the recipient link to be delivered by email or text message on a specific date.

If you prefer, you can also copy and paste the private recipient link into any messaging platform and send it yourself.

Many creators finalize their group video gift in advance and schedule delivery for a birthday, anniversary, retirement, or other special occasion.

Question 21

Is my VidDay private?

Accepted Answer

Yes. VidDay videos are private by default.

Only the creator can view the video while logged into their account until they choose to share it. You control who receives access to the private viewing link and whether additional sharing is enabled.

Question 22

Who can see my group video gift?

Accepted Answer

Only people who receive a private viewing link can watch your video.

You decide whether to enable a separate share link for friends and family. If sharing is disabled, only the intended recipient can view the video.

Question 23

Are uploads secure?

Accepted Answer

Yes. Video messages and photos are uploaded through secure connections and stored within your private event.

Only the creator can access submissions until the video is shared.

Question 24

Can contributors see other submissions?

Accepted Answer

No. Contributors cannot see other video messages or photos unless you choose to enable sharing after finalizing the video.

Submissions remain private within your event while you are organizing your group video gift.

Question 25

Is VidDay free?

Accepted Answer

VidDay is **free to create and preview** your group video gift, but **payment is required to finalize** and download the HD version.

You can start a video, invite contributors, collect submissions, and edit everything before entering any payment information.

Question 26

Can I see the final video before paying?

Accepted Answer

Yes. You can preview your entire group video gift before making a payment.

Payment is only required when you choose to finalize and download the high-quality 1080p HD version.

Question 27

How much does a VidDay group video gift cost?

Accepted Answer

The cost depends on the final length of your video.

Pay Per Video pricing starts at $5 and increases based on length, with a maximum price cap. VidDay also offers an optional Annual Membership for creators who plan to make multiple videos.

For complete pricing details, visit our [Pricing](https://www.vidday.com/en-ca/pricing) page.

Question 28

Is VidDay a subscription?

Accepted Answer

No. **Pay Per Video** is a one-time payment based on video length.

VidDay also offers an optional **Annual Membership** for creators who plan to make multiple videos and want added flexibility. Learn more about Membership benefits on our [Membership](https://www.vidday.com/en-ca/membership) page.

Question 29

What is White Glove Premium Premium Service?

Accepted Answer

White Glove Premium is an optional $99 upgrade where a dedicated video specialist helps organize, edit, and finalize your VidDay for you.

Question 30

What’s included in White Glove Premium Service?

Accepted Answer

Our team handles the editing and coordination, including organizing clips, refining timing, enhancing photos, and delivering a polished final video in full HD. You’ll also get up to 2 rounds of revisions.

Question 31

Who should use White Glove Premium Service?

Accepted Answer

White Glove is ideal if you want a more hands-off experience, especially for larger group videos or milestone occasions.

Question 32

Can I review my video before it’s finalized with White Glove Premium Service?

Accepted Answer

Yes. You’ll receive a preview before final delivery and can request revisions to make sure everything feels right.

Question 33

What payment methods do you accept?

Accepted Answer

VidDay accepts credit card payments from:

- Visa
- MasterCard
- American Express
- Discover

We also accept **international payments**, with all charges processed in **United States Dollars (USD)**.

Question 34

What is VidDay’s mission?

Accepted Answer

VidDay’s mission is to help people feel seen, celebrated, and connected through collaborative video. We aim to make meaningful moments easier to create and share across personal and professional occasions.

Question 35

Does VidDay work with businesses?

Accepted Answer

Yes. VidDay is used by companies, schools, and organizations for employee recognition, retirements, teacher appreciation, corporate events, and community celebrations.

VidDay offers flexible solutions for both individual creators and business teams.

Question 36

Do you offer partnership opportunities?

Accepted Answer

Yes. VidDay partners with organizations, platforms, and creators who want to offer collaborative group video experiences to their audience.

Partnership options include integrations, co-branded experiences, affiliate programs, and custom solutions. Visit our [Partnerships](https://www.vidday.com/partnerships) page to learn more.

Question 37

Does VidDay give back to the environment?

Accepted Answer

Yes. VidDay supports global reforestation efforts through its tree-planting initiatives.

Through donations and optional tree-planting features, VidDay has helped plant over 100,000 trees worldwide. You can explore ongoing environmental impact on our [Impact Hub](https://impact.veritree.com/vidday).

Question 38

Has VidDay supported education or community projects?

Accepted Answer

Yes. VidDay has partnered with organizations such as School for Kids in Laos (S.K.L.) to help build and improve school facilities in rural communities.

Contributions have supported classroom construction, access to clean water, sanitation systems, and essential school supplies to create better learning environments for children.

You can [read more](https://www.vidday.com/post/vidday-helps-to-build-a-future-for-kids) about this initiative on our blog.

Question 39

Are you hiring?

Accepted Answer

Visit our [Careers](https://www.vidday.com/careers) page to see current opportunities and learn more about joining the VidDay team.

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